Answers to the questions we hear most often

Tekgen is a custom software development company based in Ahmedabad, India. We build web applications, mobile apps, cloud infrastructure, and AI-powered tools for clients across sectors including healthcare, fintech, logistics, retail, and government. We also publish Shopify apps under our own brand.

We are based in Ahmedabad, Gujarat, India, and work with clients around the world.

We work with startups, mid-market businesses, and larger enterprise teams. Common clients include SaaS founders who need a full-stack development partner, IT directors dealing with unplanned cloud growth, and operations managers at logistics companies who need better data visibility and more reliable software delivery.

We build for healthcare and life sciences, finance and banking, retail and e-commerce, education and e-learning, travel and hospitality, logistics and supply chain, media and entertainment, real estate, manufacturing, energy and utilities, government and public sector, and agriculture and food tech.

Yes. We work best with startups and growing businesses that want one partner to own a product from design through launch and support, and we also size engagements for mid-market and larger teams.

Project cost depends on scope. We quote each project after we understand your goals, and you get a written proposal with the cost before any work starts. Tell us what you need and we reply within one business day.

Timelines depend on scope, so we set them in the written proposal along with the cost, before work starts. If you have a fixed launch date, mention it in your enquiry so the proposal accounts for it.

We respond to every project enquiry within 1 business day.

Yes. Every project begins with a written proposal that sets out the recommended approach, cost, and timeline. You review and agree to it before any work starts.

Ownership of everything we build for you is set out in your project agreement, which you see and agree to in writing before work starts.

PointDrop has a free plan for up to 100 members and a 14-day free trial on paid plans. StockDrop has a free plan with 100 notifications a month and a 7-day free trial on paid plans.

We work on AWS, Microsoft Azure, and Google Cloud. We recommend a platform based on your workloads, existing tools, team skills, and cost, with the reasoning documented in writing.

Usually a strategy covering which workloads move, in what order, on which provider, and what it will take in people and budget. We also carry out a cloud readiness assessment that reviews your applications, data, and infrastructure and recommends, for each one, whether to rehost, re-platform, rebuild, or leave it in place.

Yes. Many clients use us only for the strategy and roadmap, then build it themselves. The roadmap is written so your team, or another partner, can carry it out.

We work across AWS, Microsoft Azure, and Google Cloud, so we can advise on multi-cloud approaches where the workloads, tools, and cost structure justify it. We document the reasoning rather than defaulting to any single provider.

Yes. Cloud-native web and business app development is a core service, separate from migration consulting.

Not through anything we set up. We use business API terms or cloud-hosted models (Azure OpenAI, Amazon Bedrock, Vertex AI) where your data is not used for training, and we can run open models on your own infrastructure if data isolation is a requirement.

We ground answers in your own documents, show the sources, tell the model to say when it does not know, and test against a set of real questions before launch. No system is perfect, so we also design how mistakes get caught.

We build AI chatbots and assistants that answer from your own content and hand over to a person when appropriate, retrieval-augmented generation (RAG) systems for question-answering over your documents and wikis, document processing tools that extract structured data from invoices and contracts, and LLM features added to existing web or mobile apps. We also build AI agents that take actions, not just answer questions.

Yes. Summaries, drafting, classification, and smart search can be added to an existing web or mobile app through a clean API layer.

Yes. Post-launch support is available through our app maintenance and support service. The support team is available Monday to Friday, 10:00 to 20:00 IST.

We can keep monitoring, fixing, and updating what we built. The scope is set out in your support arrangement, covering ongoing maintenance and improvements after launch.

Yes. We start with an assessment of the existing app so the maintenance plan fits its code and condition.

You can reach us by email at info@tekgen.io or by phone at +91-78-747-747-48. We reply to every project enquiry within 1 business day.